Terms & Conditions

Acceptance and website purpose

By accessing or using this website, you agree to these terms. If you do not agree, you should stop using the website.

This website provides general corporate, educational and service information. Its content does not create a customer relationship, open an account, approve financing, execute a payment or confirm product availability. Separate products and externally hosted online-banking facilities may be subject to additional agreements and disclosures.

No financial or professional advice

Nothing on this website constitutes personal financial, investment, tax, legal or other professional advice. Examples, calculators and educational material are general and indicative only. Visitors should consider their own circumstances and obtain appropriate independent advice before making a financial decision.

Permitted use

You may use the website for lawful personal or business-information purposes. You must not disrupt the website, introduce malicious code, bypass security controls, impersonate another person, collect data without authorisation, misuse forms or infringe the rights of Aurora or any third party.

Intellectual property

The Aurora name, logo, visual identity, page design, text and other original website materials are protected by applicable intellectual-property laws. Reasonable extracts may be viewed or printed for personal, non-commercial information. No material may be reproduced, modified, distributed or used commercially without prior written permission unless applicable law expressly allows it.

Accuracy, availability and illustrations

Aurora aims to present clear information but does not guarantee that every page will always be complete, current or error-free. Content may be updated, withdrawn or reorganised without notice.

Any calculator result, scenario, currency reference or illustration is provided only to support general understanding. It is not a quotation, commitment, guaranteed outcome or approval.

External links and Online Banking

Links to external websites, including the separately hosted Online Banking service, are provided for convenience. Opening an external link leaves this corporate website. Access may be governed by separate security requirements, privacy notices and terms. Visitors should verify the destination before entering confidential information.

Security, responsibility and changes

Do not send passwords, PINs, card security codes, one-time verification codes or confidential account credentials through public forms. Use a verified contact channel if you suspect fraud.

To the extent permitted by applicable law, Aurora is not responsible for loss arising solely from reliance on general website information, inability to access the site, misuse of the site or content supplied by an independent external website. Nothing excludes responsibility that cannot lawfully be excluded.

Aurora may revise these terms when the website or applicable requirements change. They are intended to be interpreted consistently with laws applicable in Dubai and the United Arab Emirates, while preserving mandatory rights that apply to a visitor.

Contact

Questions about these terms may be submitted through the Aurora Contact page or directed to Aurora Digital Bank, Middle East Limited UAE Branch, P.O. Box 50, Dubai, UAE. Telephone: +971-556609656.